Skip to content
Brian C Jensen Foundation

Blog / Category

Brian C Jensen

200 articles

· Brian C Jensen

The Span-of-Control Trap That Burns Out Good Managers

The manager span of control becomes a burnout risk when the number and complexity of direct reports exceed the time available for coaching, decisions, feedback, and problem-solving. Leadership work doesn’t disappear when capacity runs out; it gets postponed, rushed, or pushed into evenings. A high-performing engineer, salesperson, or operations specialist can earn a promotion into management…

Read article →

· Brian C Jensen

Customer Acquisition Costs Are Rising—Retention Must Catch Up

When every new customer costs more, your customer retention strategy must increase repeat revenue, customer lifetime value, and payback efficiency fast enough to protect profitable growth. Acquisition still matters, but it can no longer carry your growth plan by itself. Rising media costs expose a weakness that cheaper clicks once concealed: too many businesses spend most…

Read article →

· Brian C Jensen

Career Plateaus Often Start With Invisible Work

Career plateaus often start with invisible work because hidden, non-promotable tasks consume the time and attention you need to produce visible results, own larger projects, and build a strong case for advancement. You can be dependable, busy, and respected by your colleagues yet still watch someone else receive the promotion. The problem may have little to…

Read article →

· Brian C Jensen

Transformation Offices Can Slow Change—Here’s When to Reset Them

A transformation office reset is needed when the office adds reporting and approvals faster than it removes barriers, clarifies decisions, or improves business outcomes. The reset should narrow its mandate, return delivery ownership to business leaders, simplify governance, and retain only the capabilities that still accelerate change. A transformation office (TO) can create focus, accountability, and a…

Read article →

· Brian C Jensen

Process Debt Is Slowing Your Business More Than You Think

Process debt is the hidden cost your business pays when outdated, manual, or undocumented workflows become the normal way work gets done. It slows decisions, increases errors, lengthens onboarding, and makes growth harder than it needs to be. You feel it when a customer waits because an approval is stuck, when an employee copies the same…

Read article →

· Brian C Jensen

Stretch Assignments Can Build Careers—or Quietly Exploit Talent

Stretch assignments can accelerate your career when they give you meaningful new responsibility, visible outcomes, real support, and a fair path to recognition. They become exploitation when extra work is framed as “development” but lacks authority, resources, compensation, or a clear career payoff. Your manager may call you high potential and hand you a project outside…

Read article →

· Brian C Jensen

Being Indispensable Can Keep You in the Same Job

Being indispensable at work can keep you in the same job when your value is tied too closely to daily output, urgent fixes, and tasks no one else can cover. You stay useful, but your manager has no easy way to move you without creating a gap. You’re the person people call when something breaks. Your manager…

Read article →

· Brian C Jensen

The Founder Bottleneck: When Every Decision Waits for One Person

A founder bottleneck happens when your company can’t move at the speed of the opportunity because too many decisions require your personal approval. It’s not a character flaw; it’s a capacity problem created when a founder-led company becomes founder-dependent. You see it when a campaign waits three days for feedback, a hire stalls until you approve…

Read article →

· Brian C Jensen

When Frugality Backfires: The Costs of Cutting Corners Too Far

Frugality backfires when the money you save today is smaller than the bill it creates tomorrow — bigger repairs, faster replacements, lost revenue, worse health, or a safety failure. The skill isn’t spending less; it’s knowing which costs are waste and which are load-bearing. This article walks through the evidence: a corporate case study in…

Read article →

· Brian C Jensen

Your Career Needs a Skills Portfolio, Not Just a Resume

A skills portfolio proves your abilities with work samples, project outcomes, credentials, and skill demonstrations; a resume only summarizes your career history. If your resume keeps disappearing into Applicant Tracking Systems(ATS), your next career move needs visible evidence, not another round of wordsmithing. Your resume still has a place, especially for applications that require a…

Read article →

· Brian C Jensen

5 Myths About Management Consulting You Should Stop Believing

Management consulting is neither a closed club of Ivy League MBAs serving only global giants nor a guaranteed money-back upgrade for your business. The truth sits in the middle: consulting is a $100-to-$280-billion industry whose value depends heavily on how you buy it. If you’re weighing your first consulting engagement, hiring consultants for the tenth…

Read article →